The EAS GPSR service is an annual contract that renews automatically. This article explains how to stop the renewal and what happens afterwards.
Please do not use the general service cancellation form for GPSR. The form covers IOSS, OSS and VAT services only. Selecting another service will not cancel GPSR and may delay your request.
How renewal works
- Your GPSR contract runs for one year and renews automatically for another year.
- About one month before the auto-renewal date, we send you a reminder email showing your current term, the auto-renewal date and the cancellation deadline.
- The cancellation deadline is the same as the auto-renewal date, which is about one month before your current term ends.
How to cancel
Option 1: EAS Dashboard
Once your renewal reminder has been sent, you can cancel the renewal directly in the EAS Dashboard. The option is only shown during this period before the deadline.
Option 2: Email our GPSR team
If you want to cancel earlier, cannot see the option, or do not have Dashboard access, email gpsr@easproject.com before the cancellation deadline. Please include your company name and Merchant number (found in the Dashboard under Settings). We will confirm once the renewal has been cancelled.
What happens after cancellation
- Your current contract stays valid until the end of the term. You can keep selling the covered products in the EU until then.
- The service will not renew, and you will not be charged a renewal fee.
- After the term ends, EAS is no longer your EU Authorised Representative. If you continue selling to the EU, you will need to appoint a new representative and update your labels, website and marketplace listings.
Cancelling other EAS services as well?
IOSS, OSS and VAT services are cancelled separately using the service cancellation form. See How to cancel EAS services? for details.