This article will help you identify common pricing problems specifically related to custom themes and provide guidance on how to address them effectively.
Overview
If you are facing pricing issues with your Shopify custom theme, it is essential to understand that these issues are not caused by the EAS Shopify Application. Instead, the problems are typically related to the custom theme itself. This article will guide you on how to address these issues and provide examples of common pricing problems encountered with custom themes.
Common Pricing Issues with Custom Themes
Users often report several pricing issues when using custom themes on Shopify. Here are some examples:
- Prices on Shopify Admin Dashboard and Customer Front are Different: This issue occurs when the price displayed in the Shopify admin dashboard does not match the price seen by customers on the storefront.
- Prices are Changing Randomly: Some users experience random changes in prices without any apparent cause.
- Product Variants are Having Different Prices: Variants of the same product show inconsistent pricing.
Common Reasons for Pricing Issues
The most common reasons why pricing issues occur with custom themes include:
- Custom Theme Does Not Support Latest Shopify Functionalities: Custom themes may not be updated to support the newest features and functionalities provided by Shopify.
- Custom Theme Does Not Support Shopify Markets: Incompatibility with Shopify Markets can lead to pricing discrepancies, especially if you are selling in multiple regions.
- Custom Theme Has Coding Mistakes: Errors in the theme's code can cause various issues, including incorrect pricing.
Recommended Action
If you encounter any of the pricing issues mentioned above, we recommend the following steps:
- Contact the Developer: Reach out to the developer of your custom theme. They are best equipped to diagnose and fix any issues related to the theme.
- Check for Updates: Ensure that your custom theme is updated to the latest version and supports all the current Shopify functionalities and Shopify Markets.
- Review the Theme Code: If you have coding expertise, review the theme’s code for any mistakes that might be causing the pricing issues.
Additional Resources
To learn more about similar issues faced by other sellers using custom themes, you can refer to these discussions on the Shopify Community forums. Notice, these sellers are not using EAS but are facing the common custom theme pricing issues:
- Prices are Different When Viewing the Website and Editing the Product in Admin
- Site Showing Wrong Product Pricing
Conclusion
While pricing issues with custom themes can be frustrating, they are typically resolvable with the help of your theme developer. By keeping your theme updated and ensuring compatibility with Shopify’s latest features, you can minimise the chances of encountering these problems. If you continue to experience issues, do not hesitate to reach out to the Shopify support community for further assistance.