Providing your logistics partner DHL the IOSS number correctly ensures your shipments are handled appropriately.
Shipment Tax IDs
Set up default Shipment Tax IDs to be used for shipments travelling to specific countries by clicking on the ‘Shipment Tax IDs’ tab under My Saved Settings. For example, a Shipment Tax ID IM0401234560 will be assigned to all shipments departing from Singapore and arriving in Germany. All Saved Shipment Tax IDs will subsequently appear in the drop-down menu of a Tax ID field during the shipment creation process.
To add a new Tax ID, click on the green box that says ‘Add New Tax ID’.
A lightbox will open to enable you to complete details about the new Tax ID. Once all fields are complete, click on ‘Add New Tax ID’ to save the information.
Certain Tax IDs are only applicable when shipping between certain countries. For example, an IOSS VAT ID is relevant for shipments entering the European Union, a VOEC ID is needed for shipments entering Norway, and a LVG ID is used for shipments entering New Zealand. MyDHL+ will assist you with this by validating the information you enter.
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DHL Express:
Marketplace IOSS numbers need to be mapped to an Order Extended Property called MARKETPLACE_IOSS. They will automatically be passed to the courier if present on the order.
Shipper IOSS can be added in the DHL Config under the IOSS Registration Number field. This value will always be passed to the courier if there is no Order Extended Property added with the MARKETPLACE_IOSS name.
DHL Parcel UK:
Marketplace IOSS numbers need to be mapped to an Order Extended Property called MARKETPLACE_IOSS. They will automatically be passed to the courier if present on the order.
Shipper IOSS can be added in the DHL Parcel UK Config under the IOSS Registration Number field. This value will be passed to the courier if the order item value does not exceed €150 and there is no Order Extended Property added with the MARKETPLACE_IOSS name.