How do I know which goods are excluded from IOSS?

EAS system monitors attempts to ship items with HS code indicating they are under excise tax or denied from importing to EU.

Goods with excise tax are excluded from IOSS and you should not attempt to ship them IOSS but as a separate shipment using DDU. The logistics partner or by the latest the destination country customs would refuse and return the shipment if there are excise tax and IOSS goods in the same parcel.

Alcohol, tobacco, and live plants are the product categories most frequently declined by customs.

  1. Check EU restrictions here:
  2. Make sure the used HS code is correct:

You can always contact us for more information at